שרת ייעודי בצרפת קרס ללא התרעה מוקדמת
- יום רביעי, 21 נובמבר, 2012
- 22:34אחרי הצהריים
שלום
לצערינו שרת בצרפת קרס באופן פתאומי וללא התרעה מוקדמת
השרת טופל על ידי חוות השרתים אנחנו במעקב כרגע
אנחנו מברכים על המעבר לאמסטרדם ובעקבות קריסה זאת השרת כבר מחר יועבר לאמסטרדם פן נתקל בתקלה חומרתית
Date: 2012-11-21 21:47:24
The intervention on ns237037.ovh.net is finished.
This transaction was completed on 2012-11-21 21:47:24
Here is the details of the operation:
Date 2012-11-21 21:39:21, yann.mougeolle made HARD Reboot:
Here are the details of the operation performed:
No information on the screen ("black screen"). No response
to keyboard.
Actions:
Restart the server hardware.
Server is now running a filesystem check. Around 5%
completed for now
Information:
You will be notified when it will be done
You should be able to look at the progression by using KVM
IPMI session
However, a second intervention is necessary on
ns237037.ovh.net
We plan to do this intervention as soon as possible.
If you want more details on the intervention report, please
contact our technical support.
From : OVH Monitoring For: 0-ovh See message
Date: 2012-11-21 21:28:03
From : OVH Monitoring For: 0-ovh Hide the message
Date: 2012-11-21 21:28:03
Dear Customer,
Our monitoring system has just detected a fault on your
server ns237037.ovh.net.
The fault was noticed on 2012-11-21 21:24:21
Our team of technicians on site (operational 24h/7), have
been informed
about the fault and will intervene on your machine.
Please be aware that other interventions may currently be
in progress and
an intervention lasts on average 30 minutes per machine.
Therefore, we are not able to give you more detail about
the starting time
of the intervention.
You can see a general display of the machines currently in
fault and
in intervention across our network at the following
address:
Your server is in the rack 61D02
You will receive an email as soon as a technician addresses
your
server. Meanwhile, you have the possibility to reboot it
from your manager.
Logs:
----------------------
PING ns237037.ovh.net (37.59.19.187) from 213.186.33.13 :
56(84) bytes of data.
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
From 213.186.33.13: Destination Host Unreachable
--- 37.59.19.187 ping statistics ---
10 packets transmitted, 0 packets received, +6 errors, 100%
packet loss
---------------------
